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Jaco
First message : 2006-12-08 14:02:12
Jaco
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I am working on a very big project. I use Artlantis render V3.0.2
(latest version). The problem: I work on a seen, add tectures, vegetation etc. and then try to render it but the "render engine quit unexpectedly" and Art closes. I then restart Art and try to open the file. I see the previev thumbnail of the file and all seem fine but when I press 'open' - I get a message that says "The file can not be opened" and goes back to the 'open ' window. This has happned with diffrent views and diffrent files of the same project.
PLEASE HELP!!!
Regards Jaco Dippenaar
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Chedda
First message : 2008-09-02 14:52:01
Operating system : OS 10.5
RAM : 8Go
Computer model : 2.8 ghz I7 imac
Processor : QuadCore
Graphic card
Type : Integre
Card name : ATI
Video memory : >256 Mo
Quiktime : 7.5
Network card : ethernet
Chedda
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I had similar problems on a big scene. I reduced geometry and lowered the poly count, billboards versus 3d objects really helped. Also batch render is more stable and eats less ram on my machine.(less likely to crash). I believe these problems will be alleviated in the upcoming 64 bit version of artlantis 3.
Simon
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Jaco
First message : 2006-12-08 14:02:12
Jaco
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Thank you for the reply Simon.Only problem is I cannot open the file to reduce the geometry so I must start from scratch with the exported file. I dont't have time for this.
Does Abvent have any answers or solutions.
Jaco.
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Chedda
First message : 2008-09-02 14:52:01
Operating system : OS 10.5
RAM : 8Go
Computer model : 2.8 ghz I7 imac
Processor : QuadCore
Graphic card
Type : Integre
Card name : ATI
Video memory : >256 Mo
Quiktime : 7.5
Network card : ethernet
Chedda
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Attachment : reference.png
Open the original exported raw file again and try to use the current .atl as a reference file. This way you can select the textures and cameras while leaving out objects etc try different combinations to see what you can save ! If your current save file is corrupted somehow you may be in serious trouble ! I try to have separate saves for different days and evening morning and afternoon so i can step back one step if need be.
Simon
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Jaco
First message : 2006-12-08 14:02:12
Jaco
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Great Idea Simon!
I will see if this work. I already tried reference filing everything, but that did not work. Perhaps if I loose the objects it will.
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MpdesignFirst message : 2005-11-28 14:18:27 http://www.michaelpachdesign.comOperating system : Windows XP RAM : 4Go Computer model : Home made Processor : QuadCore Graphic cardType : PCI-E Card name : ATI Video memory : >256 Mo Quiktime : 7.3 Network card : ethernet
Mpdesign
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I just had problems with Artlantis 2 crashing and not opening files, I reinstalled the most recent patch and all is fixed. Maybe this could help your problem.
Michael
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Jaco
First message : 2006-12-08 14:02:12
Jaco
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Hi Michael / Simon
Thanks for the advice - but I tried both and still no luck.
Regards
Jaco
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Chedda
First message : 2008-09-02 14:52:01
Operating system : OS 10.5
RAM : 8Go
Computer model : 2.8 ghz I7 imac
Processor : QuadCore
Graphic card
Type : Integre
Card name : ATI
Video memory : >256 Mo
Quiktime : 7.5
Network card : ethernet
Chedda
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I am sorry i didn't help Jaco perhaps you can back track and isolate when and what exactly went wrong do you have any back up in use ? Perhaps a restore point previous to the problem, time machine on a mac has been invaluable to me a couple of times. I know this may not directly help but it will help in the future if you backup daily.
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Chedda
First message : 2008-09-02 14:52:01
Operating system : OS 10.5
RAM : 8Go
Computer model : 2.8 ghz I7 imac
Processor : QuadCore
Graphic card
Type : Integre
Card name : ATI
Video memory : >256 Mo
Quiktime : 7.5
Network card : ethernet
Chedda
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As a last resort perhaps you can re-install the software it may be related.
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Ildikó
First message : 2006-08-02 12:21:48
Operating system : OS 10.5
RAM :
Computer model :
Processor : Intel
Graphic card
Type : sais pas
Card name : ATI
Video memory : 128 Mo
Quiktime : 7.5
Network card : ethernet
Ildikó (Moderator)
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To gain memory, don't forget the good old Artlantis Batch Renderer application! Send the rendering for a later computingg, and launch it after you finished everything.
Ildiko
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Joachim
First message : 2005-09-01 01:59:06
Joachim
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I have recently also had the same problem in a large file. I model in Vectorworks and in the end I had to isolate a layer which was causing the problem and simplify the detail drastically. This worked OK in the end, but it took a long time and was very frustrating. It also didn't allow me to end up with the right feeling for the renders. I am sure that this should not happen to a render programme which claims to be amongst the leaders.
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LarsFirst message : 2008-10-14 13:49:47 http://www.werkraum3D.comOperating system : Windows Vista RAM : 8Go Computer model : PC Processor : QuadCore Graphic cardType : PCI-E Card name : Nvidia Video memory : Quiktime : 7.5 Network card : ethernet
Lars
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Same problem here. Working with 3.0.2 I got the message "render quit unexpectedly". Or even better: After about 16 (!) hours batchrender stops, though it was still working. CPU starts with 100percent usage, and after some time it goes back to about 50 percent, and the preview in batch render shows no progress anymore.
No Neonshader, only heliodon. I tried everything, but only deleting some objects (tress) worked. Well, not really, in the end I had to render one scene without trees, and render later parts of my scene with trees, which I put together in one picture with photoshop. Even in this case I got messages like "not enough memory to render this scene".
I have a brand new machine, windows 7 64bit with 8GB RAM, so what is happening here? I already think about going back to Artlantis 2.... I can't earn money with a software that produces these error messages. I know, Abvent: I have to open a ticket in support center, but there is no TIME to do this, I have to finish my work! I really like Artlantis, but these errors are unacceptable!
A very frustrated user.
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MikeFirst message : 2006-10-06 16:47:23 http://web.mac.com/mlennie1Operating system : OS 10.5 RAM : 8Go Computer model : Mac Pro Processor : QuadCore Graphic cardType : PCI Card name : ATI Video memory : 128 Mo Quiktime : 7.5 Network card : ethernet
Mike
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Hi Lars
I sympathise with you, I am still using version 2 and still have to work around it to get things done. Seeing all these things in ver 3 makes me glad I didn't upgrade. When will we see a solid version of Artlantis that does everything it says it can do?
I also use artlantis to make a living and all these 'work arounds' cost me money. I would happily pay double the software price if I new it worked properly.
Another frustrated user.
Mike
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Chedda
First message : 2008-09-02 14:52:01
Operating system : OS 10.5
RAM : 8Go
Computer model : 2.8 ghz I7 imac
Processor : QuadCore
Graphic card
Type : Integre
Card name : ATI
Video memory : >256 Mo
Quiktime : 7.5
Network card : ethernet
Chedda
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The 64 bit machine and 8gb ram is not helping at the moment Lars but i hope it will soon. Once Artlantis is 64 bit we will see a nice performance boost. Now the problems of crashing etc i think are associated with big high poly models. I am not an expert in software but i think something is fatally wrong with memory management at the moment. I can see it rising and rising then boom gone ! Shouldn't an application page out to the hard drive at some point if it needs more memory ? I don't get any page outs at the moment it just gets somewhere near 3 GB and then bails.
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PatrickFirst message : 2009-10-23 14:07:12 http://www.archividere.comOperating system : Windows XP RAM : 8Go Computer model : BullMan mobile Workstation Processor : Autre Graphic cardType : PCI-E Card name : Nvidia Video memory : >256 Mo Quiktime : 7.5 Network card : wifi
Patrick
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Same with me :-(
I found out that always, when I come close to 1 million polygons, ATL starts to make trouble with rendering and it doesn't matter if it's batch rendering or not. As long as the scene has less than 1 million polygons it will finish rendering without problems.
I remember times I rendered scenes in Vue with something around 15 million polygons without crashing and only 2 GB of memory.
Greetings
Patrick
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LarsFirst message : 2008-10-14 13:49:47 http://www.werkraum3D.comOperating system : Windows Vista RAM : 8Go Computer model : PC Processor : QuadCore Graphic cardType : PCI-E Card name : Nvidia Video memory : Quiktime : 7.5 Network card : ethernet
Lars
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| Posted by Lennie |
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Hi Lars
I sympathise with you, I am still using version 2 and still have to work around it to get things done. Seeing all these things in ver 3 makes me glad I didn't upgrade. When will we see a solid version of Artlantis that does everything it says it can do?
I also use artlantis to make a living and all these 'work arounds' cost me money. I would happily pay double the software price if I new it worked properly.
Another frustrated user.
Mike |
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So I'm not the only frustrated user... Well, this does not really help to know this, but what would help is some reaction of Abvent. Are they working on these problems? Do they read what the users write in this forum? When will there be a hotfix or the announced 64bit version? Can we get a calendar date for this???
Lars
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Chedda
First message : 2008-09-02 14:52:01
Operating system : OS 10.5
RAM : 8Go
Computer model : 2.8 ghz I7 imac
Processor : QuadCore
Graphic card
Type : Integre
Card name : ATI
Video memory : >256 Mo
Quiktime : 7.5
Network card : ethernet
Chedda
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Mr Picard said somewhere else in the forums that a 64 bit version will be available for artlantis 3 users within weeks. Although he also mentioned the program will be completely re-written perhaps something was lost in translation ! If anything i have learn't to be very gentle with artlantis and am constantly saving changes as new files !!
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LarsFirst message : 2008-10-14 13:49:47 http://www.werkraum3D.comOperating system : Windows Vista RAM : 8Go Computer model : PC Processor : QuadCore Graphic cardType : PCI-E Card name : Nvidia Video memory : Quiktime : 7.5 Network card : ethernet
Lars
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| Posted by Simon |
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Mr Picard said somewhere else in the forums that a 64 bit version will be available for artlantis 3 users within weeks. Although he also mentioned the program will be completely re-written perhaps something was lost in translation ! If anything i have learn't to be very gentle with artlantis and am constantly saving changes as new files !! |
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I also read about this announcement, but "within weeks" sounds to me quite vague, does this mean 2 weeks or 20 weeks??? I just want to know if I have to work on my next project with Artlantis 2 or 3... Or if I even have to look for a better (stable) rendersoftware to do my work.
Regards,
Lars
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Chedda
First message : 2008-09-02 14:52:01
Operating system : OS 10.5
RAM : 8Go
Computer model : 2.8 ghz I7 imac
Processor : QuadCore
Graphic card
Type : Integre
Card name : ATI
Video memory : >256 Mo
Quiktime : 7.5
Network card : ethernet
Chedda
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Yes speculation is not good Lars. However we do know work is in progress although the easter break is against us. Regarding other software i have looked but i know artlantis well and my workflow is honed. For now i am managing to control it just ! I believe the moderator will pass on our concerns. We all agree Artlantis should be 64 bit i expect the developers may have had a head start already.
Simon
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emkay
First message : 2007-02-24 03:46:59
Operating system : Windows XP
RAM : 4Go
Computer model : Dell Dimension T3400
Processor : QuadCore
Graphic card
Type : PCI-E
Card name : Nvidia
Video memory : >256 Mo
Quiktime : 7.1
Network card : wifi
emkay
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If you can't open files because it has to many objects, try rename or move the objects folder to a different name so when you open that particular file, all the objects will be replaced by grey 3d blocks. Delete the the 'missing' objects
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PicardFirst message : 2005-06-06 16:59:00 http://www.abvent.fr
Picard (Admin)
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Yes Artlantis 3 is gonna be 64 bit Mac and Windows.
I'm sorry I can't give you a specific date for this release. But be patient it's coming.
Alain Picard
Abvent
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