no licence available!!! why??

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no licence available!!! why??
caillot First message : 2009-06-10 18:01:47 Operating system : Windows Vista RAM : 4Go Computer model : inspiron 530 s DELL Processor : DualCore Graphic card Type : PCI Card name : ATI Video memory : >256 Mo Quiktime : 7.0 Network card : caillot 105 posts	Date : 06/10/2009 18:01:47 Hi! After formating my computer, I want to reinstall Artlantis 2.0 but the program says there's no licence available, my licence number doesn't work? I have only one computer with artlantis installed so i don't understand! Can u explain this?
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Re: no licence available!!! why??
Sjaak First message : 2008-04-21 18:05:39 Operating system : Windows Vista RAM : 8Go Computer model : selfmade Processor : QuadCore Graphic card Type : Card name : Nvidia Video memory : >256 Mo Quiktime : 7.5 Network card : ethernet Sjaak 1086 posts	Date : 06/10/2009 20:20:55 Hi Caillot, Did you deactivate your license before formatting your computer? If not then you cannot activate your license again because the Abvent server 'thinks' you license is still active. Since you already formatted your computer you are unable to deactivate your license. The only thing to do then is to file a support ticket in the support center so Abvent support can help you solve the problem. http://www.artlantis.com/index.php?page=support/center/index&cbo_pro=44 Success Sjaak
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Re: no licence available!!! why??
caillot First message : 2009-06-10 18:01:47 Operating system : Windows Vista RAM : 4Go Computer model : inspiron 530 s DELL Processor : DualCore Graphic card Type : PCI Card name : ATI Video memory : >256 Mo Quiktime : 7.0 Network card : caillot 105 posts	Date : 06/11/2009 09:48:00 Thx, abvent helped me to reactivate it, it's done! Bye!
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