Artlantis render 2.1 quits everytime I open a file. I am using windows xp sp3, nividia geforce 9600 DDR3 graphics card with 512mb, 4gig ram, intel duo core processor, gigabyte motherboard, sata hard drive.
I have tried to set preferences to automatic preview and turned off the open gl as suggested elsewhere in the forum but to no success.
First message : 2008-11-08 19:51:10 Operating system : Windows Vista RAM : 8Go Computer model : selfmade Processor : QuadCore Graphic card Type : Card name : Nvidia Video memory : >256 Mo Quiktime : 7.5 Network card : ethernet
Un installing quicktime 7.6 and installing a lower version seems to have lowered the possibilty of a crash. I can work in the environment upto existing.However, the file still crushes when quitting artlantis with the following message " something bad has happened to the file"
Operating system : OS 10.5 RAM : 4Go Computer model : Mac book Pro Processor : DualCore Graphic card Type : PCI-E Card name : Chipset Video memory : >256 Mo Quiktime : 7.5 Network card : ethernet
First message : 2008-11-08 19:51:10 Operating system : Windows Vista RAM : 8Go Computer model : selfmade Processor : QuadCore Graphic card Type : Card name : Nvidia Video memory : >256 Mo Quiktime : 7.5 Network card : ethernet
Please note that the Artlantis forums are not part of Artlantis support.
Telling here that you filed a ticket and expecting answers here about your ticket will not help you to solve your problem. Try to contact Abvent support.